Do you take the Medicare Mental Care Plan? 

I am not covered under Medicare as I am a counsellor and not a psychologist. However my prices are in line with the average out of pocket expense you’d have using a mental care plan with a psychologist. A session with me is $140 and it’s 50 minutes. The Australian Psychological Society recommended hourly fee for psychologists in 2018 is $241 per consultation hour. And there’s a medicare rebate of $86 for a psychologist and $124 for clinical psychologist. So, the out of pocket expense kind of ranges from $95 – 160.

Do you take Private Health Insurance? 

Yes, I have a provider number with Medibank Private and AHM. Please connect with them to check on your rebate.

What happens in our first session?

The first session is a gentle start, simply to get to know each other. You’ll be asked some general questions about yourself and you can talk a little about why you’ve decided to chat to a counsellor. It’s a chance for you to ask any question you would like, and see if you’d like to work together.

How does this work online? 

I use Zoom, as recommended by the Australian Counselling Association. You’ll receive an email when you book and a reminder text 24 hours before your session with the link. Please jump online a few minutes before your session to check your sound and internet connection.

I haven’t seen a counsellor before, what can I expect?

We will just have a chat. We won’t be going through ink drawings and asking you what they look like, and you won’t be lying on a couch.

Is it OK if I cry?

Yes! I have a safe space for you. I work with people that cry and people that don’t. It’s all ok.

What exactly do you do?

We talk. I’ll ask you questions, and hear you. I’ll listen. I’ll sometimes hear things, and see patterns in your life that you may not have noticed and we’ll discuss that. It’s all very gentle and guided by you. We work together to understand you, and I provide you with the space to change and grow.

How long is the session?

Each standard session is 50 minutes. If you’d like some extra time, you can select an add-on when you book for an additional 25 minutes.

A couples session is 80 minutes.

How often do we see each other?

Ideally when we start working together, it will be weekly and then drop down as you need it. However, we can have irregular check up sessions if you prefer. It’s up to you. Let’s talk about what will work for you.

How do I pay for a session?

In your first session full session, you can pay with your credit or debit card. I will then save the details in the secure system. Your card will then be debited automatically for your following sessions. You will receive an invoice to your email when it’s processed.

Will you see members of my family?

Once you become a client of mine, my focus is on you and your healing. I do not take on your family members as clients.

Do you do couples counselling?

Yes! I do couples counselling for new clients.

What’s your cancellation policy?

I require 24 hours notice, otherwise you will be charged the full fee. You will receive a text message and email to remind you of our session 24 hours beforehand.

Is it confidential?

Absolutely. In addition to this, as I’m not under Medicare – your session is completely private and isn’t registered on any government systems.

Here’s the fine print;

Confidentiality Agreement

Confidentiality is maintained for clients as far as possible but when a person or persons are at risk, confidentiality must be waived and the appropriate authorities or family members notified. Such situations include the following:

1. The client is at risk of serious self harm or of considering suicide,

2. Of harming another person or committing homicide,

3. Abuse of children is a mandatory reporting offence which I am required by law to report.

Where confidentiality cannot be maintained the counsellor will take all possible steps to first inform/discuss their intention with the client. By booking a session, you acknowledge that you have read the above and understand the counsellor’s social and ethical responsibility to make such decisions where necessary. You understand and agree to these conditions concerning confidentiality.